Asking for or helping other via Windows Remote Assistance??
Every now and then, you face problems while computing. You might be in need of an instant help and your friend might have the solution to your problem. But, what if you don’t get what he is actually trying to explain you and you are still stuck with the problem.
Well, Windows Remote Assistance is the perfect solution.
Recently, I got my problem solved using Remote Assistance and I experienced that the best way to fix a problem is to have someone show you how. It was more like watching a live video to me. Windows Remote Assistance connects two computers so that one person can troubleshoot or fix problems on the other person’s computer.
Windows Remote Assistance is a very convenient way for someone you trust, such as a friend or technical support person, to connect to your computer and walk you through a solution—even if that person isn't nearby. To help ensure that only people you invite can connect to your computer using Windows Remote Assistance, all sessions are encrypted and password-protected.
By following a few steps, you can use an instant message, e‑mail or file to invite someone to connect to your computer. After he or she is connected, that person can view your computer screen and chat with you about what you both see. With your permission, your helper can even use his or her mouse and keyboard to control your computer and show you how to fix a problem. You can also help someone else the same way.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx
Here’s the Step-by-Step Guide to Remote Assistance.
http://technet.microsoft.com/en-us/library/bb457004.aspx