first of all login with your Microsoft online username and password

now click on team site

now you can share your documents,,click on add documents,,

now browse the file that you want to share,,,

and the result will be this type,,,

Microsoft Office 365 for professionals and small businesses is compatible with Microsoft Office for Mac 2011 Service Pack 1 or a later version, and with Microsoft Office 2008 for Mac 12.2.9 Update or a later version. If you use Office 2008 for Mac 12.2.9 Update or a later version, you must also install Microsoft Entourage 2008 for Mac, Web Services Edition.
This topic explains how to set up your Mac so that you get the most out of Office 365 on a Mac.
After you have set up your Mac, you will be able to:
- Manage messages, tasks, contacts, and calendars by using Microsoft Outlook for Mac 2011, Entourage 2008, Web Services Edition, or Microsoft Outlook Web App.
- Open, edit, save, and co-author documents that are located on a Microsoft SharePoint site by using Office for Mac 2011.
- Open, edit, and save documents that are located on a SharePoint site by using Microsoft Office 2008 for Mac and Microsoft Document Connection.
- Participate in online meetings by using the Microsoft Lync Web App.
System requirements for Macintosh-based operating systems
These tables list the Macintosh-based operating systems, browsers, and applications that are compatible with Office 365. For a complete list of Windows-based operating systems, see Software requirements for Office 365.
Desktop applications
Supported operating systems
Office for Mac 2011 Service Pack 1 or later version
Mac OS X 10.5.8 or later version
Office 2008 for Mac 12.2.9 Update or later version and Entourage 2008, Web Services Edition
Mac OS X 10.5.8 or later version
Important
Entourage 2008, Web Services Edition is a separate update, which you can download for free. It is not included with the Office 2008 for Mac 12.2.9 Update.
Web services
Supported operating systems
Supported browsers
Outlook Web App
Mac OS X 10.5, or Mac OS X 10.6
Safari 4 or 5
Microsoft Office Web Apps
Mac OS X 10.5 or Mac OS X 10.6
Safari 4 or 5, Firefox 3.5 or 4, Chrome 3
Team Site, powered by Microsoft SharePoint Online
Mac OS X 10.5 or Mac OS X 10.6
Safari 4
Lync Web App
Macintosh OS 10.4.8 and later versions (Intel-based)
Safari 4 or 5, Firefox 3
Install updates for Office for Mac 2011
To be compatible with Office 365, make sure that you have the latest updates for Office for Mac 2011.
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Open an Office application (for example, Microsoft Word 2011).
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On the Help menu, click Check for Updates.
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Choose automatic or manual updates.
Configure Outlook 2011 for Office 365
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Open Outlook for Mac 2011.
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On the Tools menu, click Accounts.
- If this is the first account you're creating in Outlook for Mac 2011, under Add an Account, click Exchange Account.
- If you've previously created an email account for a different email address, in the lower-left corner of the Accounts dialog box, click + to add an account, and then click Exchange.
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On the Enter your Exchange account information page, in the E-mail address box, type your full Microsoft Online Services ID, for example, someone@contoso.onmicrosoft.com.
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In the Method box, make sure User Name and Password is selected.
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In the User name box, type your full Microsoft Online Services ID again.
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Type in the Password.
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Make sure Configure automatically is selected, and then click Add Account.
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After you click Add Account, Outlook will perform an online search to find your email server settings. In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then click Allow. After the new account is created you'll see the account in the left pane of the Accounts dialog box. Close the Accounts dialog box.
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After the new account is created, you can view your mail by clicking the new account name in the navigation pane.
Install updates for Office 2008 for Mac
Make sure that you have Office 2008 for Mac 12.2.9 Update or a later version and Entourage 2008, Web Services Edition.
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Open an Office application (for example, Microsoft Word 2008).
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On the Help menu, click Check for Updates.
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Choose automatic or manual updates.
Configure Entourage 2008, Web Services Edition for Office 365
After you have installed Entourage 2008, Web Services Edition, you must create a new account to be used with Office 365.
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Open Entourage 2008, Web Services Edition.
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On the Entourage menu, click Account Settings.
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Click the arrow next to New, and then click Exchange.
If the New Account screen appears, click Setup Assistant.
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In the Account Setup Assistant, type your complete Microsoft Online Services ID (for example, someone@contoso.onmicrosoft.com) in the E-mail address box, select the My account is on an Exchange server check box, and then click the right arrow to continue.
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Follow the instructions in the Account Setup Assistant.
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After the new account is created, you can view your mail by clicking the new account name in the navigation pane.
Participate in online meetings by using Lync Web App
At this time, there isn’t a Microsoft Lync 2010 desktop application for Mac. However, you can participate in online meetings on a Mac by using Lync Web App. Lync Web App provides many Lync features; these include meeting-wide instant messaging (IM), phone-based audio, file distribution, viewing a Microsoft PowerPoint presentation, and viewing the screen that is being shared by the presenter. To participate in an online meeting, you must receive an email invitation from a Lync user.
To prepare for your first online meeting
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Before you use Lync Web App for the first time, you need to install Microsoft Silverlight on your Mac. To install Silverlight, go to the Get Microsoft Silverlight page and then follow the instructions.
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After Silverlight is installed on your Mac, it’s a good idea to check your online meeting readiness. Open your online meeting email invitation.
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Click First online meeting? at the bottom of the invitation.
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On the First Online Meeting? page, click Meeting readiness, and then follow the instructions.
To join an online meeting
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At meeting time, open your online meeting email invitation, and then click Join online meeting in the invitation.
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In the Lync 2010 window that opens, click one of the following links:
Try Lync Web App
Join the meeting using your web browser
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Lync Web App is displayed in a web browser window.
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When prompted, enter your Microsoft Online Services ID and password.
For more information, see Quick Start: Participate in online meetings with Lync Web App.
Configure Office to access your team site
Document Connection is a feature that is included in Office for Mac 2011 Service Pack 1 and Office 2008 for Mac 12.2.9 Update. Run it to configure your Office settings so that you can more easily open and save Office files to your team site, which is powered by SharePoint Online.
To configure Office for Mac 2011
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In Finder, under Applications, open Microsoft Document Connection.
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On the Document Connection menu, click Preferences.
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In the Preferences window, make sure that the Enable Basic Authentication check box is selected and then close the Preferences window.
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In the main window, click Add Location, and then click Connect to a SharePoint Site.
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In the Address box, type the address for your team site. For example, the address may look like this:
https://contoso.onmicrosoft.com/teamsite/sitepages/home.aspx
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Click Connect.
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In the User name box, type your full Microsoft Online Services ID, like someone@contoso.onmicrosoft.com.
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Type your password and then click Connect.
To configure Office 2008 for Mac
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In Finder, under Applications, open Microsoft Document Connection.
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In Document Connection, on the toolbar, click the arrow next to Add Location, and then click Connect to a SharePoint Site.
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In the Address box, type the address for your team site. For example, your team site may look like this:
https://contoso.onmicrosoft.com/teamsite/sitepages/home.aspx
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In the Authentication box, select User name and password. In the User name box, type your full Microsoft Online Services ID, like someone@contoso.onmicrosoft.com.
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Type your password and then click Connect.
After you’ve configured Office and Document Connection, you can save files from your Office desktop applications directly to your team site.
- Open Outlook 2010. If the Microsoft Outlook 2010 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.
If the Microsoft Outlook 2010 Startup wizard doesn't appear, on the Outlook 2010 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.
- Click Manually configure server settings or additional server types, and then click Next.
- In the Choose Service page of the wizard, select Internet E-mail, and then click Next.
- Provide the following information on the Internet E-mail Settings page.
Under User Information:
- In the Your Name box, enter the name you want users to see when you send e-mail from this account.
- In the E-mail Address box, enter your e-mail address.
Under Server Information:
- Under Account Type, select IMAP or POP3. We recommend using IMAP because it supports more features.
- In the Incoming mail server box, enter the IMAP or POP server name. For information about how to find your incoming POP3 or IMAP4 server name, see How do I find the server settings? later in this topic.
- In the Outgoing mail server (SMTP) box, enter the SMTP server name. For information about how to find your outgoing SMTP server name, see How do I find the server settings? later in this topic.
Under Logon Information:
- In the User Name box, enter your e-mail address.
- In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.
- At the lower-right side of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:
On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.
On the Advanced tab:
- Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down box.
- Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK.
- If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.
- On the Add New Account page, click Next. After Outlook 2010 tests your account, click Close to close the Test Account Settings dialog box.
- On the Congratulations page, click Finish.
- On the Account Settings page, click Close.
- If you're using IMAP4, a message may display asking you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook 2010 user interface to select which folders to synchronize between the server and your local computer, and then click OK.
For more information about how to use Outlook 2010, see the Help documentation provided with Outlook 2010.
How do I find the server settings?
Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.
To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.
Note:
If you see Not available next to POP setting, IMAP setting, and SMTP setting, your account may not be set up to use POP or IMAP e-mail programs.
Use Multi-Mailbox Search in the Exchange Control Panel to search the mailboxes in your organization for e-mail and other message types that contain specific keywords. You can estimate the search results or copy them to a mailbox that you have specified so that you can review, organize, and export them if necessary. Discovery searches users' primary mailbox and archive mailbox.
To search mailboxes, you must be a member of the Discovery Management role group. To learn how to do this, see Give Users Access to Multi-Mailbox Search. For more information about role groups, see Administrator Role Groups in Exchange Online.
What can you use Multi-Mailbox Search for?
Multi-Mailbox Search is an efficient way to search for e-mail messages and other electronic communication sent and received by people in your organization, and to manage the results of the search.
For example, a legal case may require copies of relevant electronic communication or documents that have been sent or received by people in your organization. Searching for documents and exchanging them with opposing legal counsel before a trial is known as legal discovery. Multi-Mailbox Search can make preparation for legal discovery a lot easier.
In schools or businesses, a messaging administrator or compliance officer might be asked to search for e-mail messages that contain inappropriate content. Collecting this information frequently involves searching through large volumes of e-mail that are located in mailboxes throughout an organization. By using Multi-Mailbox Search, you can perform such searches more efficiently.
Administrators can use Multi-Mailbox Search to find and recover messages that users have accidently or maliciously purged from their mailbox. Administrators can also use the search functionality to search for and delete inappropriate or potentially harmful e-mail messages sent to multiple mailboxes across their organization. For more information, see the following:
The Recoverable Items folder
During a multi-mailbox search, the Recoverable Items folder is searched by default. The Recoverable Items folder, called the dumpster in previous versions of Microsoft Exchange, retains items that are permanently deleted by the user. The retention period for items is 14 days. When the retention period for an item expires, the item is permanently removed from Exchange Online. For more information about the Recoverable Items folder, see:
How do you create a search?
In the Exchange Control Panel, select Manage My Organization > Mail Control > Discovery > New. A mailbox search consists of the following components:
- Keywords Use basic Boolean operators to search for e-mail messages that contain keywords. You can also build more complex search queries by using Advanced Query Syntax (AQS). This lets you to narrow the scope by searching for keywords in specific components of an e-mail message, such as the subject line, To: and From: fields, message body, or attachments. For more information, see Advanced Keyword Searches.
- Include items that can't be searched You can include items in the search results that can't be indexed for a mailbox search in the search results. This includes unrecognized message types and messages that contain attachments that are encrypted or have an unrecognized format. For more information, see Include Unsearchable Items in the Search Results.
- Select message types… In addition to e-mail messages, you can search for keywords in other message types, such as meetings, documents, tasks, and instant messaging conversations.
- Messages To or From Specific E-Mail Addresses Narrow the scope of the search by searching for messages sent or received by specific people only. You can also search for messages to or from any person in a specific domain.
- Date Range Specify a date range when the messages that you want to find were sent or received.
- Mailboxes to Search You select exactly which mailboxes you want to search. You can also search the mailboxes of members of a group.
Note As previously mentioned, the Recoverable Items folder in a user’s mailbox is searched by default. If the user’s archive mailbox is enabled, it’s also included in the search. - Search Name, Type, and Storage Location There are two types of searches:
- Estimate the search results This search type estimates how many hits meet the search criteria but it doesn't copy the results to the mailbox where the search results are stored. This lets you quickly determine whether you need to refine the search criteria to narrow the results.
- Copy the search results This search type also displays the search estimates in the details pane, but it copies the results to a destination mailbox. For searches that have a large number of hits, this can take a long time.
Search results consist of copies of the message types that meet the search criteria. They are stored in a folder in the destination mailbox that is named with the search name you provide and are organized in subfolders for each user mailbox that contains results that meet the search criteria.
You also have the option to save only one copy of duplicate messages in the search results. This is called deduplication. If you don't select this option, one copy for each mailbox that contains the message is saved.
How do you review the search results?
When the search is finished, use Microsoft Outlook or Outlook Web App to access the mailbox where the search results are stored, and review, organize, and export the search results. For more information, see:
All versions of the Microsoft cloud-based e-mail service use Forefront Online Protection for Exchange (FOPE) to combat spam and phishing. When messages are received at the gateway server for the cloud-based e-mail service, they are evaluated and assigned a spam confidence level (SCL) value. The SCL is a rating assigned to a message that indicates, based on the characteristics of a message, such as the content, message header, and so forth, the likelihood that the message is spam. The SCL that is assigned at the gateway server is added to the message metadata as it travels through the cloud-based e-mail service infrastructure.
The SCL rating is a number between 0 and 9. A higher SCL rating indicates that a message is more likely to be spam. The cloud-based e-mail service infrastructure has fixed SCL thresholds that define what action is taken at a specific SCL.
SCL threshold
Action
SCL is greater than 7.
The message is deleted at the gateway server for the cloud-based e-mail service.
SCL is between 4 and 6.
The message is delivered to the cloud-based e-mail service, where it is delivered to the user's Junk E-Mail folder.
SCL is less than 4.
The message is delivered to the cloud-based e-mail service, where it is delivered to the user's Inbox.
End users can configure lists of Safe Senders, whose e-mail should never be treated as spam, and Blocked Senders, whose e-mail should always be treated as spam.
User-managed spam filtering
By default, junk e-mail filtering is enabled on all mailboxes in the cloud-based e-mail service. Users can manage some spam settings for their own mailbox. For more information about how they can manage spam, see Junk E-Mail Settings.
If users have specified safe senders or are treating contacts as safe senders in their e-mail client, messages from safe senders with an SCL less than 7 are delivered to the user's Inbox. All messages with an SCL greater than 7 are deleted at the cloud-based e-mail service gateway server, even if your users have added the sender to their Safe Senders List.
Administrator-managed message hygiene with FOPE
Although all Microsoft cloud-based e-mail systems are protected by the FOPE infrastructure, the ability to manage message hygiene features with the FOPE Administration Center is limited to Microsoft Office 365 for enterprises and Live@edu administrators.
As a FOPE administrator, you can change the actions for the SCL thresholds in the FOPE Administration Center, where you can also configure other message hygiene-related settings, such as IP safelists, quarantine, and message scanning.
The following table describes the message hygiene features that you can manage in the FOPE Administration Center.
For more information about how to manage these features for Microsoft Office 365 for enterprises, see FOPE in Office 365 Feature Differences.
Area
Description
Anti-spam protection
Connection filtering using the Microsoft DNS-based block list.
Anti-spam protection
Content filtering from the Microsoft spam analysis team for real time SPAM updates
Anti-spam protection
Safe sender support
Antivirus
Multiple antivirus engine scanning at the FOPE gateway
Inbound mail control
Safe listing, skip listing
Inbound mail control
TLS encryption configuration and enforcement
Inbound mail control
Connection, content, and policy filtering
Outbound mail control
Custom outbound SMTP routing
Outbound mail control
TLS encryption configuration and enforcement
The spam filtering process
Here's how e-mail is processed when it reaches the cloud-based e-mail service gateway server and is analyzed by FOPE.

Two kinds of spam filtering are applied before e-mail is delivered to the cloud-based mailboxes:
- Connection filtering The volume of messages that are sent from a single IP address is monitored. Connections from a single IP address that sends large volumes of e-mail to one or more recipients in your domain may be suspected of sending spam.
- Content filtering The message subject and body are examined for keywords or phrases that might indicate that a message is spam.
Messages that meet filtering criteria can be blocked or delivered to the user's Junk E-Mail folder. You can also use organization-wide rules to control the flow of e-mail messages in your organization. For example, a rule might reject all e-mail that contains specific keywords or is from a specific source.
Emergency and broadcast messages
In emergency situations, your organization may need to send a broadcast message to all users in the cloud-based e-mail service. Some organizations use third-party emergency notification services to do this.
To ensure that these messages aren't treated as spam by FOPE and all your users receive these messages as quickly as possible, take the following precautions:
If you are sending broadcast messages to a large number of users at once, remember that only 100 messages are accepted per connection. If more than 100 messages are queued for delivery to the cloud-based e-mail service, the connection is dropped after 100 messages and your on-premises e-mail servers have to reestablish the connection to send the next batch of 100 messages. Therefore, you must devise an emergency broadcast message plan that lets you quickly send out e-mail to all users without exceeding the 100 messages per connection limit. The best way to do this is to use distribution groups or a dynamic distribution group to reduce the number of messages that are sent at one time. A group is treated as a single recipient for e-mail delivery restrictions. For more information, see Send Broadcast Messages to All Users.
If you are using a third-party emergency notification service to broadcast emergency messages to your users, contact your cloud-based e-mail service representative to verify that the service complies with Windows Live.
Unified Messaging (UM) combines users' voice messaging and e-mail messaging into one mailbox that can be accessed from many different devices. Users can listen to their messages from their e-mail Inbox or by using Outlook Voice Access from any telephone. You have control over how users place outgoing calls from UM, and the experience people have when they call in to your organization.
The following information will help you set up, configure, and maintain a cloud-based deployment of UM in your organization:
Want to deploy UM both on-premises and in the cloud? See Set Up Unified Messaging Coexistence.
Using mobile phones with Office 365
As an administrator, you can enable most users to set up their smartphones to send and receive email with Microsoft Exchange Online, and—typically—access calendar and contacts information.
Among the mobile phones that work with Office 365 are Windows Phone, Apple iPhone, Android phones, and BlackBerry® devices.
Set up Exchange ActiveSync for Exchange Online
Before your users can set up email and other Microsoft Exchange Server services on their phones, you must configure Exchange Online to enable Exchange ActiveSync.
After you've configured Exchange Online, you can also remotely manage options on their phones.
Read: Set up and manage users' mobile phones
Set up BlackBerry® Business Cloud Services
You can enable and set up BlackBerry Business Cloud Services from Research In Motion (RIM®) to enable your BlackBerry smartphone users to have a more integrated experience with Exchange Online.
To enable the service, you must meet the following requirements:
- You must be an Office 365 global administrator.
- Your company must have an enterprise subscription that includes Exchange Online.
Enable BlackBerry Business Cloud ServicesEnable BlackBerry Business Cloud Services
Generally speaking, mail routing for a hybrid deployment is straightforward. The tools (mainly the Directory Synchronization tool) are optimized for pointing your MX record to your on-premises Exchange system as the authoritative domain. E-mail to cloud-based recipients is then relayed from the on-premises Exchange organization to the cloud. The Exchange Server Deployment Assistant explains how to configure this routing scheme for hybrid deployments..
You can also configure routing for hybrid deployments so that the MX record points to the cloud as the authoritative domain. For more information, see Hybrid Routing – Pointing your MX record to the Cloud.
More complex mail routing configurations typically come into play only if you are planning a long-term deployment where messaging systems span the on-premises and cloud deployments. In most cases, if you plan to migrate all your mailboxes to the cloud, you don’t need to consider complex mail routing scenarios. The exception here may occur for long, staged migrations where advanced mail routing might be required to maintain e-mail quality of service during the migration.
Important Both cutover Exchange migration and staged Exchange migration manage short-term e-mail synchronization during the migration phase. Cutover Exchange migration synchronizes e-mail using subscriptions until migration is complete. Staged Exchange migration routes e-mail by stamping the cloud target address on the on-premises mailboxes.
The Microsoft Online Services Directory Synchronization tool is primarily used to synchronize the Exchange global address list, also known as the shared address book, support complex routing scenarios, and provision users in a cross-premises deployment. Directory synchronization is a requirement for the hybrid deployment scenario, and it may produce a better user experience in some migration scenarios, especially if you plan to enable single sign-on.
However, from a user management perspective, directory synchronization is intended for long-term use. At this time, you can’t deactivate directory synchronization, so be sure that directory synchronization fits your long-term user management plans. Remember that deploying directory synchronization commits you to managing users from your on-premises Active Directory for the long term.
By default, the Directory Synchronization tool synchronizes one-way from the on-premises directory to the cloud directory by writing user and mailbox information into the cloud directory for your Office 365 organization.
To enable some features of hybrid deployment, you must grant write access to the Directory Synchronization tool to synchronize some messaging-related user data back into the on-premises Active Directory. The following features are enabled by write access synchronization with your on-premises Active Directory:
- Archiving on-premises mailboxes to the cloud
- Moving mailboxes from the cloud to the on-premises Exchange organization
- Synchronizing user-managed safe sender and blocked sender lists from the cloud
- Synchronizing voice mail notifications from the cloud
Important Directory synchronization is required for the following: hybrid deployment; single sign-on; and staged Exchange migration.
For more information, see Active Directory synchronization: Roadmap.
When your company signs up for Microsoft Office 365 for enterprises, you’re given an initial domain name that looks like the following: contoso.onmicrosoft.com. In this example, contoso is the name that you chose when you signed up. As a global administrator, you can add your own domain names for your company to use with the services as well, or remove domains that you’ve added previously.
Tip
To manage your domains, on the Admin page, in the left pane, click Domains. On the Domains page, you can view and manage the domains associated with your account.
What do you want to do?
About your onmicrosoft.com domain
You can use your onmicrosoft.com domain with most Office 365 services. For example, you can use the domain with Microsoft Exchange Online and Microsoft Lync 2010 to create distribution lists and sign-in accounts so users can access SharePoint Online and site collections.
You cannot, however, host SharePoint Online on a onmicrosoft.com domain. SharePoint Online can only be hosted on your SharePoint domain, such as contoso.sharepoint.com, or with a custom domain, such as www.contoso.com, that you add to Office 365. For more information about using your own domain name with SharePoint Online, see Use a custom domain name for your SharePoint Online public website address.
If you add your own domain names to Office 365, you can continue to use your onmicrosoft.com domain.
Note
After you choose the name to use with Office 365 during signup, such as contoso.onmicrosoft.com, you cannot change the name.
Use your own domain in Office 365
If you want your hosted email or other services to use a domain name that you own rather than the one that you were given at signup, you can add the domain name to Office 365. After you add the domain to Office 365 and Office 365 verifies that you own it, you can set up email, create Microsoft Lync Online accounts with the domain name, create distribution lists that include the domain name, and use the domain name for your Microsoft SharePoint Online hosted website by changing DNS records at your DNS hosting provider. For more information, see Add your domain to Office 365.
Important
- You must own a domain name before you can add it. If you don’t yet own the domain name that you want to add, register the domain by using a domain registrar.
- You cannot add domains that you’re already using in Microsoft Business Productivity Online Standard Suite.
- Before you can verify a domain that you’ve added, you must have the sign-in credentials for your domain registrar or DNS hosting provider, unless the name server for your domain is on premises. If you don’t remember where your DNS records are hosted, see Locate your DNS service provider.
If your company is already using your Internet domain name to send and receive email, and you want to use that domain with Microsoft Exchange Online, there are several ways for you to start using your domain name with Exchange Online. For example, you can set up Exchange Online to coexist with your current email management system. Another option is to migrate your current email system to use Exchange Online. For more information about setting up and using email with your domain name, see Exchange Hybrid Deployment and Migration with Office 365.
About domain status
On the Domains page, you can view the status of each domain name that you’ve added to Office 365. The following table lists the status options for domains.
Status
Definition
Pending verification
The domain has been added to your account, but Office 365 has not yet verified that you own the domain. You cannot use the domain with any of the services until verification is complete. For more information about verification, see Add and verify a domain name.
Active
The domain has been successfully added and Office 365 has verified that you own it. When your domain shows a status of Active, you can start using features in Office 365 that include the domain.
Pending removal
Office 365 has started removing the domain name, but the removal process isn’t complete, or there is an issue with removing the domain. If the status persists, try again to remove the domain name.
If your domain status is Active but you still aren’t receiving email on the domain in Office 365, try troubleshooting the problem. For more information, see Troubleshoot issues after changing your domain name.
Change your default domain name
After you add your domain name to Office 365, you can change the default domain name for new email addresses. To do this, follow these steps.
- On the Admin page, in the top left corner, click your company name.
- Click Edit.
- Choose a new default domain name, such as the custom domain name that you added.
Remove a domain
Before you remove a domain name, consider the following:
- You can’t remove the original contoso.onmicrosoft.com domain name that was provided for your account when you signed up.
- Before you can remove a domain name, you must first remove the domain name from all user, email, or Office 365 accounts associated with the domain. You can remove all of the accounts, or you can bulk edit user accounts to change their domain name information and email addresses. For more information, see Create, edit, or delete users and Add multiple users with bulk import.
- If you are hosting a SharePoint Online site on a domain name that is being used for a SharePoint Online site collection, you must delete the site collection before you can remove the domain name.
To remove a domain name, follow these steps.
-
On the Admin page, in the left pane, under Management, click Domains.
-
On the Domains page, select the domain name that you want to remove, and then click Remove domain.
-
On the Remove domain page, click Yes.
If your domain name can’t be removed at this time, the status for the domain name is shown as Pending removal on the Domains page. If you continue to see this status, try again to remove the domain name.
How do I import contacts?
- Export the contacts from your other e-mail account to a .csv file. Note where you save the .csv file. See Learn More About Importing Contacts for examples of how to export contacts.
- Sign in to Outlook Web App.
- Go to Contacts, and then click Import in the toolbar. Or, go to Options > My Account > Shortcuts to other things you can do, and then click Import your contacts from an existing email account.
- Enter the path to the .csv file with your contacts, or click Browse to locate your file.
- Click Next.
- Wait while your contacts are imported.
- When the import is complete, click Finish.
What else do I need to know?
- If the same contact is in your Contacts folder and in the .csv file, a duplicate contact will be created.
- If you try to import too many contacts, you'll see an error message. Use a program such as Excel to open the file and break it into smaller files, and then import each file.
- If Import Contacts isn't available to your account from Outlook Web App, you may be able to use Outlook to transfer contacts from one account to another. For more information, see Use Outlook to Move Data Between Accounts.
- After you've exported contacts to a .csv file, you can also use Outlook to import your contacts. For instructions, see Import contacts for Outlook 2010.
What if I want to know more?
Familiarize yourself with the Office 365 portal by clicking the links in the header.
The Office 365 header provides links to your services and access to administrator functionality.

- Home: The Home page serves as a launching pad for users when they sign in to Office 365. It provides access to downloads that your users need to connect their desktop applications to Office 365, and also access to the different Office 365 services.
- Outlook: The Outlook link provides direct access to your Inbox in Microsoft Outlook Web App. From there, you can send email, view your calendar, and manage organization-wide email settings.
- Team Site: The Team Site link provides access to your organization’s default Microsoft SharePoint Online team site and shared documents. You can designate the team site that was automatically created for you when you signed up for Office 365 as your default team site, or you can create a new team site in the Microsoft SharePoint Online Administration Center.
- Admin: As an administrator, you have access to the Admin Overview page, where you can create new user accounts, set up and manage your service settings, check service status, enter service requests for technical issues, and purchase and assign subscription licenses. For more information about the Admin Overview page, see Administer Office 365 from a central location.
Before a user can access services, an administrator must add the user to the system by creating a user account (including a user name and password), and then assign a license to the user account. By default, users do not have administrator permissions, but you can optionally assign them when you add a user.
You can assign different permissions to multiple administrators within your organization. For more information and instructions on how to do this, see Assigning administrator roles.
Add users one at a time
An easy first step is to add a single user to Office 365. Once added, users can set up and use email and work together on documents online with SharePoint Online.
For instructions on how to add a single user to Office 365, see Create, edit, or delete users.
Bulk-add users from a CSV file
You can also import multiple user accounts from a single file source. The file must be a comma-separated values (CSV) file and adhere to the required format. The Bulk add users wizard provides a blank CSV template that you can open and edit using Microsoft Office Excel. The template contains user data column labels under which you enter information about the users that you want to import. The wizard also includes a sample CSV file that provides a correctly formatted example containing sample user data.
For instructions on how to bulk-add users to Office 365, see Add multiple users with bulk import.
Assign licenses
You can assign licenses to users when creating new accounts, and you can assign licenses to existing user accounts. For example, if the job responsibilities change for a user, you can change the services that he or she uses by removing the licenses from his or her account. In addition, if you have a license conflict where you have more users assigned to a service than you have licenses available, you can resolve the conflict by removing licenses from the accounts for those users who no longer use the service.
For instructions on how to assign and manage licenses, see Manage licenses.
Use your corporate credentials with Office 365
If you already use Active Directory in your existing environment, you should consider setting up single sign-on, also known as identity federation. With single sign-on, your users can continue to use their existing corporate credentials to sign in to and use Office 365 services. Without single sign-on, users who have been added to the services with Active Directory will need to maintain separate usernames and passwords for their online and on-premises accounts.
For more information about how to set up single sign-on, see Prepare for single sign-on.
Synchronize your on-premises Active Directory with Office 365
If your organization already has existing users in a local Active Directory environment, there are tools for synchronizing those users to your Office 365 services directory. Using the Microsoft Online Services Directory Synchronization tool, you can keep your local Active Directory continuously in sync with Office 365. This not only allows you to create copies of each user account and group, but also allows global address list (GAL) synchronization from your local Microsoft Exchange environment to Exchange Online. This is a one-way synchronization process, from your on-premises environment to your online environment.
For more information about how to set up Active Directory synchronization, see Active Directory synchronization: Roadmap.
the account that we owns is different than the admin’s account,,,,,,

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